Many offshore organisations are confronted with significant challenges in scaling and delivering a world class 24/7 IT infrastructure. These issues range from the recruitment and retention of suitably skilled IT staff through to increasing requirements to house IT infrastructure in data centre class facilities with comprehensive associated service level agreements.

Itex offers a range of cost effective, collaborative solutions which help to remove the pain of operational IT management. Removing or alleviating this management overhead enables Itex clients to focus fully on their own core competencies. Itex Facilities Management (FM) services offer a range of options from fully hosted, monitored and managed solutions through to a simple hosting service.

Itex operates data centres in both Jersey and Guernsey situated on the outskirts of the islands’ main towns and away from the prime financial districts. Our data centre hosting services provide a secure, environmentally controlled physical space to host client servers and communications equipment for business critical applications. Itex data centres are available 24x7 and also house skilled technical and operations staff so valuable assistance is available when needed.

Each data centre offers the options of shared rack space, dedicated rack space, dedicated caged rack space, or dedicated data centre suites.

Data vaulting and offsite storage services ensure that client data and systems are backed up in a different location to primary servers and are available for restoration as needed.

The premium Itex FM service offers the potential to fully outsource operational IT management with a menu of services including out of hours support (with full end-of-day process support); proactive systems management and ITIL process-based service desk management.

Please contact us for further information on Data Centre Services.