With professional services such as ours, you need to have complete confidence that every aspect of the job is conducted professionally and faultlessly. To ensure this, at Itex we adopt a fully integrated job control system which simplifies, documents and controls the project. From the start of an engagement, in whatever discipline, a complete audit trail records all actions.

This process also manages the commercial interface between the work, the contract and payment if appropriate, for all work carried out. Our current initiative to implement ITIL Service Management will further strengthen this delivery approach.

The delivery of any technical solution is dependent on resource management. As more activities, elements and components are involved project control is key. This is why Itex only deploys project managers who are fully PRINCE2 qualified, and we firmly believe that the success of any project is dependent on the quality of management input.

As a general rule, Itex adopts best practice methodologies and deploys all our technical delivery within industry standard guidelines.